![]() ![]() If all else fails, contact Spotify Support.That should let you restore all your missing jams If any of your playlists disappeared, try going to Account then click on Recover Playlists. If you see anything suspicious, click on the Remove Access button to revoke their ability to get your Spotify information If you do, let it create a unique, long password for you It’s also a good time to sign up for a password manager, if you don’t already use one. Go to Account and scroll down to click on Change Password. You’ll want a stronger, unique password for Spotify, especially now that you think someone was using it If not, you can decide if you want to change it to another email, or continue on to change your password Go to the Account page, then click on Edit ProfileĬhange the email address to one you own, if the hacker changed it. Time to check the email associated with your account Maybe the hacker got into your account because of a password breach at another service. This is especially handy if you’ve lost the device you used to sign in to Spotify Then you want to go to your Account page and scroll down until you see a big button saying SIGN OUT EVERYWHEREĬlick on that, and every other place you’ve ever signed into Spotify will be logged out, except the browser that you pressed the button on. Okay, the first thing you have to do is sign in to your Spotify account from a browser ![]() If you can confirm that your Spotify account has been hacked, here’s what you’ll need to do: What can you do if your Spotify account was hacked? Password or email not working – Maybe this is just a typo, but it could also mean that someone has access to your account and has tried locking you out.Odd subscription changes – Maybe you noticed your subscription charge was a little higher this month, so check in Account > Receipts to see if an unauthorized change has occurred, like going from Solo to a Family plan.Notifications about logins – Spotify is good about letting users know if suspicious logins are happening, so check straight away if you get a notification from them.Music randomly playing – Hey, if you’re not playing it, someone else must be, right?.Playlists disappearing or appearing – a sure sign someone else is also using your account.Oh, and those kids’ playlists on my otherwise eclectic listening history? Yeah, my toddler has taken over my Spotify account so the hack is coming from inside the house… Now that might not be a hacker, it could be a friend or partner or family member that you lent your Spotify to and never logged out, but it’s worth digging deeper to find out if that’s the case. If you open the Spotify player and notice tracks that you’re sure you never listened to, that’s a clear indicator that someone else has been using your Spotify. Check if your account has been hacked Image: Spotify If you’re worried someone else is using your Spotify account, or you’ve been the victim of a hacker, here’s what you need to know so you can secure your Spotify account again. That’s compounded by Spotify suffering a data breach in December of last year, with “an undisclosed number” of users having their registration information leaked to “business partners.” Spotify isn’t immune to this, with criminals often targeting the service. It might not be a targeted attack, more likely a password stuffing attack from the reams of data in the huge credential leaks, but it will happen to most of you. It’s a depressing fact of modernity that if you have an online account with any service, the chances are someone is trying to hack their way in. ![]()
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